Promotions Terms of Conditions

1. General

1.1 From time to time on www.chihuahuaempire.com (the “Website”) we run promotions.

1.2 Only one promotion can be used per order. A promotion may not be used in combination with other promotions or used to collect reward points except where specified.

1.3 Promotional items that you purchase (either free of charge or at a proportional rate) do not qualify nor count towards your basket value in order to redeem further free promotional items. We reserve the right to cancel any order(s) which we deem to have attempted to purchase promotional items in order to increase basket size to qualify for further promotions. From time to time certain products may be excluded from current promotions and any such exclusion will be notified to you through a notice on the Website.

1.4 Excluded products will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.

1.5 All promotions are subject to availability and while stocks last. We reserve the right to end a promotion at any time.

1.6 We shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of any promotion or any failure or inability of a customer to take advantage of a promotion for any reason.

2. Vouchers

2.1 From time to time we may send you by email or post web-coupons. These are codes which you may input on our website to qualify for certain promotions. Web coupons are subject to these Terms and Conditions and any terms and conditions notified to you at the time of issuance of the web-coupon.

2.2 A web-coupon is redeemed by entering its code at the appropriate point in the purchase process on the Website.

2.3 We reserve the right to withdraw or cancel a web-coupon for any reason at any time.

2.4 Web-coupons cannot be exchanged for cash [or be used to purchase gift vouchers].

2.5 Unless expressly stated at the time of issue, each web-coupon will be valid for use by the recipient of the web-coupon and by such recipient only once and may not be used in conjunction with any other promotion.

2.6 Web-coupons may only be used at the Website.

2.7 From time to time certain products may be excluded from web-coupon offers and any such exclusion will be notified to you along with the web-coupon or through the Website.

2.8 Web-coupons may be limited to redemption in respect of certain products or certain products may be excluded from the ambit of use of the web-coupon, in which case notice will be given to you at the time of issue of the web-coupon.

2.9 Excluded goods and services will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.

2.10 No web-coupon may be copied, reproduced, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, without our prior written permission.

2.11 Web-coupons distributed or circulated without the written approval of Chihuahua Empire, for example on an Internet message board or on a "bargains" website, are not valid for use and may be refused or cancelled.

2.12 When you use an web-coupon you warrant to us that you are the duly authorised recipient of the web-coupon and that you are using it in good faith.

2.13 If you redeem, attempt to redeem or encourage the redemption of web-coupons to obtain discounts to which you or a third party are not entitled you may be committing a civil or criminal offence.

2.14 If we reasonably believe that any web-coupon is being used unlawfully or illegally we may reject or cancel any web-coupon and you agree that you will have no claim against us in respect of any rejection or cancellation. We reserve the right to take any further action it deems appropriate in such instances.

2.15 If we refuse a web-coupon submitted as part of an order, for any reason, we will inform you before the order is dispatched to advise of the correct cost of the order and give you the opportunity to cancel the order.

Please note that there is a maximum two month period from the the date of your order whereby you are able to claim web-coupons which have not been received.

3. Discounts

3.1 We mark products that qualify for discounts with a green rectangle positioned in the upper left corner of the image of the product that is currently on sale. Products which do not display the green rectangle are not eligible for further discounts.

3.2 Where an online offer states that a discount is given on a purchase up to a stated percentage, the discount given will only be applicable to qualifying products and the percentage of discount given will vary between qualifying products.

3.3 Supplementary charges such as delivery or postage & packing shall not be discounted unless specifically stated in the promotion description.

3.4 Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.